Shipping & Refunds

Last updated: November 10, 2026. This page summarizes the shipping and refund terms published on the VapoCept order page and the returns page linked from it; this site sells nothing itself. Those pages are the authoritative sources.

Shipping

• $9.99 shipping on the 2-bottle pack; free shipping on the 3- and 6-bottle packs, as shown on the order page.
• The order page does not say which countries these rates cover; ask support before ordering from outside the US.

60-day money-back guarantee

• The order page states a "100% Satisfaction or Your Money Back 60-Day Guarantee".
• The returns page counts the 60 days from the day the order was placed, and accepts bottles whether opened or not.
• To request a refund, email support with "Refund Request" in the subject line (the label gives contact@customercs.com and +1 (507) 448-8190), then return the bottles to PO Box 12730, Ogden, UT 84412.
• Return shipping is not covered. The returns page gives a processing time of 5 to 10 days.
• Purchases from marketplaces or look-alike sites are not orders from the official page.